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Customer FAQ

How long does it take to receive my order?

Using US Postal Service, you should receive your package within two weeks. International shipping could take as long as 4 weeks. We also have Next Day and 2nd Day shipping available. These are shipped out within one business day of your order.


What do you charge for shipping?

View our shipping rates by clicking here.


What if I don't like something, or it breaks during shipping?

Your complete satisfaction is very important to us! We guarantee that if you do not like your merchandise, or it is broken, you can return it and get your money back. This 100% satisfaction money-back guarantee is good for 30 days.


How do I cancel an order?

If you need to cancel your order, simply contact Customer Service. Please include the invoice number of the item that you would like to cancel to insure accuracy.


I do not live in the United States. May I still buy merchandise?

You sure can! We ship merchandise all over the world!


What is the printing process used on the t-shirts?

We use a dye sublimation printing process for mugs and mousepads and digital transfers for all apparel. These processes are similar in quality to screen printing, with no image cracking, peeling or fading.


May I get T-shirts in colors other than white?

Unfortunately, we have not yet found a way to print a good quality product on a dark background. We certainly would love to offer colors other than white and ash grey, and will continue to search for a means to do so while maintaining superior quality.


What about XXL T-shirts?

We offer 2X, 3X and 4X shirts.


What if I have a question that is not on this FAQ?

Don't worry...we're here for you! Please contact Customer Service.

Or to get your own personal customer service rep, simply click here! You can also call our toll-free customer service line at (877) 809-1659.