Optimize! Institute

Front Cover

Back Cover

Spine

Synopsis

. . . groundbreaking new book takes the sting out of discussing office 'problems'. . . BREATHE EASIER. ENJOY GOING TO WORK AGAIN! Dr. Shaler's no-nonsense insights and plain truths about how to 'play nicely together in the company sandbox' encourage you to speak up confidently and teach people how to treat you! CONFLICT happens. It needs to be dealt with effectively. - Do you head for the elevator when conflict erupts?- Do you wish you knew how to tell your boss youre not happy (without getting fired)?- Would you rather stay home and lose pay than face that tiger in the next cubicle one more day? Put these practical, easy-to-learn skills and strategies to work for you right away to: Communicate clearly. Increase understanding. Manage conflict confidently. Reduce friction and tension. Handle issues effectively. Negotiate successfully. Manage anger productively. Strengthen relationships. Build trust.