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The Hatch > Customer Service When using your Flip Video camcorder, these basic safety precautions should be followed to reduce the risk of fire, electrical shock, and injury to persons. Read and understand all instructions! WARNING To reduce risk of fire, shock or serious injury
Your camcorder is not a toy. To reduce risk of child injury
Your Flip Video camcorder contains a Lithium Polymer battery cell which is not user-replaceable. To reduce the risk of risk of injury, explosion or fire
Refer servicing to qualified service personnel or contact Customer Support under the following conditions:
Product Care
Pure Digital Technologies, Inc. ("Pure Digital") warrants this product (including any accessories) against defects in material or workmanship as follows: PARTS LABOR To obtain warranty service, you must take the product, or deliver the product freight prepaid, in either its original packaging or packaging affording an equal degree of protection, to any authorized Pure Digital service facility and provide Proof of purchase in the form of a bill of sale or receipt which evidences that the unit is within the warranty period. This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or modification of, or to any part of the product. This warranty does not cover any product for which the factory applied serial number has been altered or removed or any damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than a facility authorized by Pure Digital to service the product. This warranty does not cover customer instruction, installation, set up adjustments, or signal reception problems. This warranty does not cover products sold AS IS or WITH ALL FAULTS, or consumables (such as fuses). This warranty is valid only in the United States. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. PURE DIGITAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA OR CONTENT OR COMPUTER FAILURE OR MALFUNCTION) CAUSED BY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. To locate the service center or dealer nearest you, or for service assistance or resolution of a service problem, or for product information or operation, contact: Flip Video Support Please visit: www.theflip.com/support |