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Chats & Workshops

Election Workshop

Hosted by:
Cindy Clark & Ryan Kearns - Merchandise Team
Lori MacKenzie - Integrated Marketing Manager
Jen Sikora - Web Producer
Date: Tuesday, November 27, 2007


Transcript:

BrittaCP: Hi everyone! Thanks for showing for todays workshop.  I think youll like this one.

BrittaCP: Today were talking about the 2008 Elections and what you, as Shopkeepers, can do to be a part of it.

BrittaCP: Although the Elections dont happen until November, we think that the earlier you get items into your shop, and begin promoting the better success (and profit) youll have when things really start to heat up.

BrittaCP: In fact, were already seeing an increase in political content being sold!

BrittaCP: With us today are a few folk here, from CafePress, to help you with creating your own Election campaign in your shop.

BrittaCP: First we have Cindy & Ryan from our Merchandise Team.  They will tell us about what kind of products you should include in your shop, specifically for the Election niche.

BrittaCP: Next we have Lori our Integrated Marketing Manager. Lori has been working hard to help get our Marketplace ready for the Elections.  She will share ideas on what exactly you should be putting on this awesome merchandise.

BrittaCP: And finally Jen, our Web Producer on the e-Commerce Team, who will give you some tips on SEO and tagging your finished Election products.

BrittaCP: Well open the chat up to Q&A towards the end.

BrittaCP: So let's get started.... first Lori wants say something...

LoriCP: Im really glad youre here, because I think this Election season is going to represent a great opportunity for CafePress shopkeepers. This looks like it will be a big political season.

LoriCP: CafePress does well when there is a lot of buzz around a topic or event. When people take sides, they look for ways to express their opinions and influence others. This Election promises to have lots of buzz and excitement. Here are some reasons why:

LoriCP: 1- This is the first time since 1928 that neither an incumbent president nor an incumbent vice president has run for office. What does that mean for you? It means that not only are the Democrats fighting for the chance to represent their party in the general elections, but so are the Republicans.

LoriCP: More candidates = more competition = more candidate t-shirts!

LoriCP: How many of you already have an election theme shop selling candidate tshirts?

AmericanElephant: I do

LoveJML: I have my Democrat Quote Shop

DonkeyMart: since 2001

NiftyGaloot: Haven't started, don't know where to start...;)

ne1512BLVD: I have been selling a design consistently, but don't have much yet.

BrittaCP: That's what we're here to help you with today

LoriCP: Great!

LoriCP: The other reason this should be a big year....

LoriCP: This is an election of historic firsts. We are seeing a woman and an African American run on the Democratic side, and a Libertarian run on the Republican side. As you may have already noticed, people have strong opinions both in favor and against our candidates.

LoriCP: Ground-breaking = controversy = strong opinions = more t-shirt sales!

LoriCP: The third reason....

LoriCP: Some contentious issues continue to dominate the political dialogue. We are still fighting over issues such as the Iraq war, life vs. choice, and how to boost the economy. This is not a year when candidates need to fabricate issues to debate they are top-of-mind for most of us.

LoriCP: A few big issues = big debates = strong opinions = more t-shirt sales!

LoriCP: So, we're predicting lots of designs... on more than tshirts!

CindyCP: Much more than T-Shirts!!!

CindyCP: Bumper Stickers, Buttons in Multipacks and the new Yard Sign are all going to be hot items.

CindyCP: We are already seeing sales ramp up now when everyone is supposedly focused on the holidays!!!

PhotoGirl: I have already sold hats and mugs and stickers

LoveJML: I've already sold 3.5" buttons

RyanCP: Since most of you already have shops established, you probably have a large assortment of buttons, stickers, and t-shirts.  We wanted to remind you to add yard signs into your mix as they are a unique way to let your customers advocated their politics

CindyCP: One thing we have noticed is that not everyone has the 10 and 100 packs of button set up and those are particularly important at the beginning of a political year....

DonkeyMart: Buttons are always good, from single to 100 packs. Have not sold the big ones ... yet. I have sold several 100 packs.

RyanCP: I also wanted to point out that the aspect ratios for the 2.25 and 3.5 buttons are exactly the same, including the bleeds, so you can easily transfer over your 2.25 to your 3.5" buttons

CindyCP: Another item that is particularly popular during elections years is the Dog T-Shirt.

CindyCP: Maybe people are not quite brave enough to carry their point of view on themselves, but the dog is fair game :)

ne1512BLVD: really?

CindyCP: yes!

CindyCP: That one surprised us too!

pres92: When Wes Clark was running we had a "Bark for Clark " shirt that sold very well!

Renee: We first started here at Cafe Press during the Howard Dean campaign. My husband was creating "graphics for the grassroots" and making them available for download. At some point someone asked us to make premade versions available for purchase, and that's when we opened our first shop.

CindyCP: Does anyone have any questions about politics merchandise??

BrittaCP: Nice!

Jim: That dog shirt is American Apparel, right?

CindyCP: The dog shirt is American Apparel.

LoveJML: Any chance we'll get stick signs in addition to yard signs?

CindyCP: There is no plan to do stick signs, but we found that the candidate sites ship a sign very similar to our mini poster for use at rallies.  And they don't ship them with sticks.

CindyCP: So, you can very well use the mini posters for rally signs.

LoveJML: What designs are appropriate for yard signs?

RyanCP: Any political designs are appropriate for yard signs, the sky's the limit.  You should keep in mind that someone has to stick it on their lawn, in front of their home.....

ne1512BLVD: I would imagine that yard signs and buttons should have their own sections to highlight them more.

JenCP: @ ne1512BLVD: It may make sense to have sections for the buttons & yard signs, especially from an SEO standpoint - which will talk about later

ne1512BLVD: Thank you JenCP, I do that for my Christmas section and highlight things like cards and ornaments, so I figured it might work for the buttons and yard signs for this

LoriCP: I'd like to talk a little about content to put on your merchandise.....

LoriCP: To take advantage of the election buzz, its important to develop content that people want to buy. Here are a few tips on the kinds of things people will be looking for

LoriCP: 1-     Candidate gear creative ways to support their candidates beyond what can be found in official shops

LoriCP: 2-     Party gear representing the Republicans (red) or Democrats (blue) primarily but also the other parties like Green or Libertarians

LoriCP: 3-     Issues taking sides, influencing people. Big issues like end the Iraq War vs. Homeland Security -- both sides are buying!

LoriCP: 4-     Tongue-in-cheek humor stuff people cant find in traditional sites -- this is a real strength of our SKs!

LoriCP: 5-     Anti-designs designs that are anti-candidates or anti-causes or anti-parties -- this really opens up opportunities for creativity

LoriCP: 6- Hits -- this is like when Cheney shot himself last election and a ton of designs got sold.....

Renee: Er, Cheney didn't shoot *himself* as I recall. ;)

LoriCP: That's right... he shot his friend!

LoriCP: Does anybody have questions on designs?

ne1512BLVD: Yeah, I love that design that says "I have NOT been shot by Dick Cheney" I am not witty enough to think of things like that though!

LoriCP: :)

KC Graphics: LOL same here.  I'll think of something funny after it's already been done.:P

LoriCP: Those sold for a while, so you should have time to be fun!

NiftyGaloot: Where can some of us, not so politically astute find ideas for designs?

LoriCP: Most of the major newspapers have online resources that talk about Elections 2008 already -- like WashingtonPost or CNN -- and blogs like HuffingtonPost or DailyKos talk about what is top of mind

LoriCP: They often highlight things that turn out to be good t-shirt sellers....

DonkeyMart: The issue of inflammatory slogans in general merchandise shops, as political slogans can turn off buyers of other product lines. This is why I have DonkeyMart for opinionated Democratic stuff and another premium shop for general merchandise.

ne1512BLVD: Visit the candidates official websites also, so you know what they stand for

NiftyGaloot: Maybe I'll have to start listening to the local call in radio show where these neighbors talk, all the time.  Not sure if I can take it, though.

LoriCP: One other thing to think about is who is buying the designs....

LoriCP: Think of the person who wants to influence others into believing the same way they do.

LoriCP: It could be that neighbor who doesnt say anything but quietly puts a bumper sticker on her car. Or a college student who is a member of the student Republican party and wears a candidate t-shirt to class.

LoriCP: These are people who are not sitting in the sidelines, but who want to influence.

LoriCP: Consider them activists, loudmouths, passionates, or a mother who just wants the troops to come home - *now!*. These are the people who hope to change the tide. We hope theyll use our election gear to do that!

NiftyGaloot: Hmmm...  Like some of my ultra conservative neighbors?  What would they buy?

LoriCP: We sell both conservative and liberal gear.... Maybe an ultra conservative might put their sentiment on a dog shirt or buy a "Wee Republican" baby shirt for a grandson....

DonkeyMart: Baby stuff sells

ne1512BLVD: My biggest worry is that the person I want to be president won't make it past the primaries :(

LoriCP: @ne1512BLVD -- primaries are coming up in January, it's important to get your shop visible now with good SEO!

JenCP: Political products are very hot during a presidential election year and optimizing your shop is essential in order to capture the demand for political gear & products.  Now well discuss some SEO and tagging tips to help optimize your political shop for external search engines and the CafePress.com Marketplace.

JenCP: Well discuss SEO strategies first.

JenCP: Ill start out by listing all the areas of a Premium Shop where you can add content to optimize your shop for search engines.

JenCP: Shop Introduction (custom copy area on your storefront)

Section Descriptions (shows up at the top of the page at a section level)

Section Names (title for section page and shows up in the bread crumbs)

Section Teasers (short copy under Section Names)

Shop Name (shows up in the bread crumbs)

Shop Title (shows up in the title bar)

Image Alt Tags (displays when you mouse over an image)

JenCP: Metatags (in your source code)

JenCP: If youre unsure where these sections are featured in your shop, you can review the Holiday chat thread which has multiple screen shots highlighting each of these content areas.

JenCP: The chat thread can be found at http://www.cafepress.com/cp/community/workshop_holidayprep2

JenCP: One thing to note is SEO impacts external search engine results (Google, MSN, Yahoo, etc.)  SEO does NOT impact searches performed in the CafePress Marketplace.  Only Tags, which well discuss later on, impact searches performed in the CafePress Marketplace.

JenCP: Now that we know where to focus your SEO efforts, lets discuss key election copy for SEO.

JenCP: Use Variation & Election Terms

JenCP: If you have a Hillary shop, dont just put Hillary Clinton everywhere.

JenCP: Variations on the name are important and adding key election descriptive like for president 2008 or 08 will help your SEO efforts as well.

JenCP: Some example variations are: Hillary 08, Hillary Rodham Clinton, Hillary for President, Hillary Clinton 08, Clinton 2008

JenCP: Another tip is to list Products

JenCP: many people search on a candidate or party + a product name, such as Republican Party T-shirts.

JenCP: T-shirts, buttons, bumper stickers and yard signs are popular election products so be sure to feature these products in your copy since these products will often be listed in customer search strings.

JenCP: Assuming you have these products in your shop of course!

JenCP: Some sample threads: Democratic Party T-Shirts, Bumper Stickers, Buttons and more

Ron Paul for President Buttons

JenCP: Another tip: Enter Product Names & Descriptions & use SEO key terms

JenCP: For example, if Hillary Clinton is part of your SEO strategy, you want to feature a variation of her name in the product name & description.

JenCP: Sample Product Name: Hillary as First Woman President Sweatshirt is better than Women President Sweatshirt.

JenCP: Sample product description: Want to put Hillary in the White House?  Show your support for Hillary Clinton with our 3.5" button.

JenCP: Key SEO take aways:

JenCP: Vary how you list the candidate names and use election terms: Thompson for president, Edwards 08, Mitt Romney 2008, etc.

JenCP: List popular election products in the copy: Democratic Buttons, Stickers & Yard signs

JenCP: Add candidate & party references into your shop descriptions, product descriptions, sections names, etc. all the places listed previously

JenCP: Before we move onto tagging, I want to answer some questions that were submitted.

dirtyword: what are your thoughts on optimization software like IBP or WebCEO?

JenCP: @dirtyword: I haven't worked with IBP or WebCEO before so I can't really comment on if it's worth the investment.

JenCP: My suggestion is to first try some things on your own and measure the results

JenCP: On to tagging

JenCP: SEO tips help your shop show up in external search engines (Google, Yahoo, MSN, etc).  Tagging impacts how your shop shows up in the CafePress marketplace.

JenCP: Key Tagging Tips

JenCP: Variety of Relevant Terms - relevant is key!

JenCP: You want to have multiple tags on your designs so theyre captured in various search strings, but all tags should be relevant.  Quality is more important than quantity.

JenCP: Lets take a look at an example design using tags that are not relevant.

JenCP: Someone might decided to tag a design for weepublicans (i.e. Im a baby republican) that had the following tags:

JenCP: anti-democrat, anti-hillary, anti-liberal, baby, Fred Thompson, John McCain , Mike Huckabee, political, republican, Right Wing, Ron Paul, Rudy Giuliani, toddler, vote

JenCP: Is this design really anti-liberal? Anti-Hillary? Would someone searching for Huckabee products want a wee republican product?

JenCP: Probably not

JenCP: Irrelevant tags promote your designs in the wrong spot to the wrong audience, adding SPAM to the Marketplace and making it more difficult for customers to find your products.

JenCP: Tags that would be more appropriate:  baby republican, Republican Party, toddler republican, weepublican, little republican, kid republican, infant republican, right wing baby.

JenCP: Remember adding tags are useless if the tags are not relevant.

JenCP: Youll want to include common misspellings as tags too

JenCP: If you have a name like Giuliani, its probably going to get misspelled. Hillary is often misspelled as Hilary, Barack as Barak.

JenCP: So if you have a shop for Rudy Giuliani, make sure to add some misspelled versions of his name like Rudi Giuliani, Rudy Guilianie, etc

JenCP: If you need help with finding misspelled terms check out http://www.searchspell.com/typo/.  Type in a word and it will display several misspellings.

Renee: Thanks for that tip, Jen!

JenCP: One last tip: Avoid Spamming

JenCP: If your design is about Barack Obama, its shouldnt be tagged with Hillary or Edwards.

JenCP: In summary, when tagging your designs, variety and relevancy is good (including common misspellings).  Irrelevant terms and flat out SPAM is bad.  Its about quality, not quantity of the tags.

JenCP: Any questions?

BrittaCP: We've got a few minutes left, so we can take a couple of question, if you have them

liberty: I have a political design which is popular and have considered opening a premium shop but wanted to know which performs better a general political shop or a focused to one group shop?  I think I could go either way.

JenCP: @liberty: I'm going to post another shopkeeper's comment as a response to this.

dirtyword: I cover both sides of the fence on my shops on one I have 'Hillary Sucks' and 'Bush Sucks'...on another I have 'I Love Hillary' and 'I Love Bush', etc. I even cover both the love and hate aspects. I get sales for both. Especially from the marketplace, where they don't see the other side, just what is being searched.

JenCP: Here it is

JenCP: So you can do a focused shop or one that carries various topics - just follow the SEO and tagging tips regardless of which direction you take.

boldavenue: ok, question about your irrelevant tags example: someone searching for a huckabee product is likely republican and might like the weebulican design. Also they might be anti-democrat, etc. (No those aren't my tags) I understand why tagging a Hillary design with the word Edwards is spam, but what about the first example? I feel like those terms apply. Can you explain why that's no good?

JenCP: I see your point that some of the example 'wrong tags' may be appropriate.

JenCP: But if someone wants an anti democrat design, is weerepublican anti democrat?

JenCP: It's the opposite of democrat, but it's not really about slamming democrats or being anti

dreamupdreamup: I dont have any political designs in my store "yet",  so when is the real push for these designs, like now its holiday shopping, what month will be a heavy hitter for political shoppers?

LoriCP: @dreamupdreamup: January is the start of really big primaries like Iowa and New Hampshire . There will be a lot of media coverage of elections starting then, and people will try to support their candidates so they won't have to drop out

LoveJML: Yeah, I have quotes from all the Democratic candidates. Should I keep them up even when they drop out of the race?

LoriCP: @Love JML: Some people did wear dropped out candidate gear after their candidate dropped out. Like I voted for Kerry after Bush won so you may still get sales after the candidates drop out. You could move them to the bottom of your shop to give more visibility to candidates till in the race.

BrittaCP: Alright folks, I'm sorry but the time has come

BrittaCP: I hope this was interesting for all of you

AmericanElephant: Thanks

boldavenue: thanks for fitting this chat in to the busy holiday schedule!

BrittaCP: of course

LoveJML: Thank you very much

BrittaCP: Again, I hope you all got something out of this and are inspired to add election merch to your shop

LoriCP: Thanks! Bye!

dirtyword: thanks for answering my questions...you've all been a big help :)

BrittaCP: Enjoy the rest of your afternoon, or evening!

JenCP: Have a nice evening everyone!

 

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